Quality and Service Policy
As Grand Astra, it increases its service quality with the feedback it receives from its guests in its rooms designed by the quality and service policy it has adopted. It is an important economic value for Bartın thanks to its qualified personnel and effective communication. Also, it is taking firm steps towards becoming a source of prestige for the region.
It is 7 km from Balamba Nature Park and 14 km from Inkumu Beach. It is a hotel with comfortable rooms and a service understanding that blends a sincere business approach with professionalism. It has 57 rooms, 6 of which are suites, and a capacity of 120 beds. The rooms have a tea/coffee station, flat-screen TV, mini-fridge and balcony. Suite rooms have a separate living room. Room service is also available.
It has an outdoor pool and a boutique restaurant with fine cuisine. There are also conference rooms, massage rooms, a game room. Breakfast is served in an open buffet concept.
The hotel pays utmost attention to hygiene and sterilization, which should be in the service sector. It prioritizes European Standards in the products it uses. It supplies the products it uses in hygiene and cleaning from brands that can meet European standards.
Since every area in the hotels directly affects human health, it is important to choose cleaning products that are not harmful to human health. Grand Astra Hotel is aware of the importance of this issue. It also provides regular pieces of training for its employees on this subject.
It also shows its environmental awareness with the products it uses. It acts as a solution partner with the people of the environment regarding the recycling of waste. It provides added value to the region’s people with its supplies from the surrounding producers. Combining the importance it attaches to human health with the understanding of environmental protection, and the hotel is an important income source.
Grand Astra Hotel has preferred Vibroser products and services to ensure structural hygienic conditions in its facilities.